SELL ON MARKET MOBILE

Market Mobile is a cooperative delivery system designed around the needs of farmers and food producers. The online ordering software pools together sales, delivery, and invoicing so that you can focus on growing and making the tastiest food around. The result? Diversified small- and mid-sized farms and food businesses can supply restaurants, schools, grocers, buying clubs, and other organizations across Rhode Island and the Boston metro area with one delivery to our packhouse in Providence, RI.

The first Market Mobile delivery was in January 2009 to three Providence restaurants. Word got around quickly, and additional wholesale customers began to participate, making new delivery routes from Providence to Newport and Boston possible. Having regional delivery routes in areas throughout Rhode Island and Eastern Massachusetts is what allows Farm Fresh RI to engage schools, hospitals, and other large buyers whose purchasing practices often require longer conversations or prohibit reaching out to individual local growers.

In March 2020, Market Mobile also began selling to individual consumers with home delivery to Providence, Pawtucket, the East Bay, and Newport as well as contact-free pickup at our centrally located packhouse. This addition to our service has greatly increased local food purchasing in the community — for example, more than doubling sales from March through October of 2020, compared with the same timeframe in 2019.

All products sold through Market Mobile must be grown and harvested from your farm. Any exceptions must be pre-approved by Farm Fresh RI and noted on the online order form. Artisanal products must use at least one ingredient originating from family farms in RI, MA, or CT.

Any failure to comply with these requirements degrades our service as well as customer trust and satisfaction, and will jeopardize your future participation in Farm Fresh RI programs.

Farm Fresh RI will visit a selection of participating farms and producer businesses on an annual basis for quality control inspections and to ensure the items being sold through the platform are being grown and/or produced by your business. By participating in the Market Mobile system, you consent to such inspections. We reserve the right to suspend or terminate any participating farms or producers for violation of or non-compliance with Market Mobile labeling, growing, and production standards.

Market Mobile vendors must maintain all appropriate city and state licenses for their farm or food products and provide copies of these to Farm Fresh RI each year. All vendors must have proof of liability insurance. Farm Fresh RI has other specific vendor requirements for our approved supplier program based on FSMA compliance and industry standards. Upon applying you will be asked for documentation corresponding with the type of business you operate. Further questions can be directed to foodsafety@farmfreshri.org.

All product labeling must be truthful and accurate, and adhere to the requirements set forth by Farm Fresh RI / Market Mobile. Any claims, such as organic, Kosher, certified humane, etc. must be substantiated. Any intentionally false claims will be cause for immediate removal from the system.

Products must be delivered to our packhouse in clean trucks and packed in clean boxes. Please do not pack items using staples or other small metal objects. Deliveries made in an uncovered flatbed or pickup truck will not be accepted. Dairy products must arrive under 40° F, and eggs under 45° F. Meats or other frozen products must be delivered frozen solid with no signs of thawing. Product temperatures will be checked upon arrival, and products not at the correct temperatures will be rejected. All products must be labeled with the farm or producer name, food variety, and quantity. All allergens and ingredients must be clearly listed.

We work to offer a balance of farm products and artisanal goods on Market Mobile to meet customer demand and ensure strong sales for all vendors involved. New applicants are accepted as our capacity grows and a greater supply of products is needed. Applicants are reviewed on a monthly basis.

Market Mobile is a transparent wholesale marketplace. You set the prices for your products and can monitor sales in real time. Farm Fresh RI is a nonprofit organization. We use 20 percent of Market Mobile sales to cover the system’s infrastructure, operations, and administrative costs (like delivery trucks and drivers, insurance, order packers, packhouse management, direct customer service, and so forth). We communicate this to customers as well, so everyone knows how our system works. Please factor the 20 percent brokerage fee into your pricing strategy.